Notes on AI, automation and software development for businesses, drawn from client projects and the products we run ourselves.
Latest article
Why website leads go cold and how to stop it: filtering, classification, single-owner assignment, instant notification and an SLA timer, plus which tools fit a small team and where consent rules start.
Automation12 min read
AI for Business12 min read
Most resistance to AI comes from uncertainty, and many 'resistant' employees already use it in secret. Five practical ways to bring your team on board, from a no-penalty survey to saying where saved time goes.
Industry Guides10 min read
Your solar array underproduced last month: clouds, dust or a dead string? What AI forecasting and thermal-drone fault detection really deliver, how accurate they are, and who needs which layer.
Deep Dives12 min read
LLM evaluation for decision-makers and engineers: how big a golden set must be, what the RAG triad measures, how to calibrate an AI judge, and what monitoring costs.
Automation12 min read
A half-day internal workshop that turns sticky notes into a scored automation opportunity map: the minute-by-minute plan, a seven-column task inventory and a four-criteria scoring formula.
AI for Business12 min read
A two-axis risk and payoff matrix for picking your first AI pilot project: which process to start with, how many weeks to run it, how to write the success threshold, and why pilots stall.
AI Tools11 min read
Not another list of tools but a decision guide: seven concrete situations (long documents, Workspace, Microsoft 365, sourced research, data location, outages) with a stay-or-switch verdict.
Industry Guides12 min read
Grocery expiration date tracking in four tiers: shrink rate with reason codes, use-by vs best-before law, POS alerts, stepped markdowns and AI pricing. With a worked example for a small store.
Deep Dives13 min read
Same model, same question, a 20x price gap. Prompt caching, batch APIs, model routing and semantic caching explained with the numbers, plus a worked example for a 60,000-message support bot.
AI Tools12 min read
What a context window holds in pages, why some languages burn twice the tokens, whether a million tokens is really read, and where the cost line falls between long context and RAG.
