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Frequently asked questions

How we work, what AI projects involve, pricing, payment and support. If your question is not here, write to us.

Company and services

What does YZ Uzman do?

We are an AI-powered software company. We build custom enterprise software (ERP, CRM, internal systems), AI and process automation, and web and mobile apps. We also run our own SaaS products, such as NetRestoran and Sanal Studio, and our content platforms on our own servers.

What technologies do you use?

Next.js and React for web, React Native for mobile, Node.js for the backend, PostgreSQL and Prisma for data. On the AI side we work with Gemini and OpenAI models. Infrastructure runs on Nginx, PM2 and Cloudflare.

Can I see what you have built?

Yes. The Work page lists our client systems, SaaS products and publishing platforms with live links. All of them are live today.

Do you offer a free consultation before the project starts?

Yes. The first discovery call is free. We listen to what you need and sketch a workable path and a rough timeline. You can also describe your idea in the planner on our homepage and bring the AI-drafted plan to the call.

AI projects

Will AI actually help my business?

It helps most with repetitive work that follows rules but needs reading text, documents or images: reading invoices and contracts, classifying requests, assistants grounded in company knowledge and product imagery. During discovery we also tell you plainly where AI would not add value.

How do you handle AI mistakes?

In the prototype phase we test the system on your real data and measure its accuracy. Steps where mistakes are costly go through human approval, and every AI decision is logged.

How is our company data sent to AI services?

During discovery we decide together which data goes to which AI service and which stays on your own servers, taking into account your data-protection obligations and each service's data terms.

Project process

How does a project run?

In four steps: Discovery (1-2 weeks, scope document and proposal), Prototype (2-3 weeks), Build (4-12 weeks, two-week cycles) and Launch and operate. Each step ends with something concrete in your hands.

How long do projects take?

Ready-made solutions go live in 3-10 business days depending on the package. For custom software, AI and web/mobile projects, Discovery takes 1-2 weeks, Prototype 2-3 weeks and Build 4-12 weeks; the total is set in the discovery document. The clock starts once we have the information and content we need from you.

Do we get revisions during the project?

Yes. We get your approval at every stage and make changes based on your feedback. Design and content revisions are completed before delivery.

How can I track progress?

You can follow your project in our client panel. During the build phase you see a working version in a test environment at the end of every two-week cycle.

Who owns the source code?

The source code and documentation of software built for you are handed over at the end of the project.

Pricing and payment

How is your quote calculated?

Pricing depends on scope, complexity, integrations, technologies and timeline. After discovery we send a clear, itemized quote. Ready-made solutions start at 12,000 TL.

What are your payment terms?

For ready-made and website packages we ask for 50% upfront and 50% on delivery. For larger packages and custom software projects we can set up a flexible plan with upfront, milestone and delivery payments.

Which payment methods do you accept?

Credit card or bank transfer. Card installments are not available; on larger projects we can split payment across project milestones. An invoice is issued for every payment.

Support and maintenance

Do you provide support after delivery?

Yes. Ready-made and website packages include 1 year of free technical support covering bug fixes, security updates and small content changes. After that, maintenance plans start from 500 TL per month. Support for custom software projects is defined in the proposal.

Can I update my website myself?

It depends on the package. Ready-made and starter packages have no admin panel; we handle content updates during the support period. Professional and enterprise packages include a management panel so you can manage content and images yourself, with training and documentation.

Do you provide hosting and domain?

Ready-made and website packages include the domain and hosting free for the first year. After that you can continue with a maintenance plan or take over everything (domain, hosting, database); we help with the handover.

Let’s talk about your project for 30 minutes.

In a free discovery call we listen to what you need and sketch a workable path and a rough timeline.

Start a project